|
Frequently Asked Questions
Over what distance can I expect the Wireless Link to operate?
It's similar to a cordless phone. It should reach about 200 to 300 ft in most homes. It reaches further than 802.11 or Wi-Fi.
What connection speed can I expect?
Speeds up to 56 Kb/sec; though the Wireless Link's connections can be somewhat slower than those attained by wire-connected modems. Connection speeds typically range from 33 to 44 Kb/sec and vary from PC to PC. For instance, in our laboratory, we get 49 Kb/sec from a wired connection with most modems. When using with a Wireless Link, we will get mostly 40 to 44 Kb/sec from Dell, USRobotics and Motorola modems. Occasionally, we do get higher speeds than 49 Kb/Sec with these modems. With Toshiba and Compaq, we attain 36 to 40 Kb/sec.
My computer sometimes indicates a 56 Kbps connection speed when I use the Wireless Link. I've never encountered this speed with my direct-wired modem, how is this possible?
It's possible to attain higher connection speeds with the Wireless Link than without it. This doesn't happen often, so Nebo does not promote this as a major product feature.
If I own a Wireless Link, are other charges required in order to use it?
No. There are no subscription charges or extra costs.
Must I notify my ISP that I'm using the Wireless Link?
No. Just set it up and you can use it immediately.
I have a room in my home that I would like to use my computer on dialup Internet service but there are no telephone jacks in this room. Will I be able to use my computer in this room if I purchase your product?
You will be able to use your computer in the room without telephone jacks by using our Wireless Link when you are using your dialup Internet service.
Can I disconnect my phone service if I purchase your product?
You will need to have telephone service and dialup Internet service when using the Wireless Link.
If I am online with my computer and using the Wireless Link, can I use the telephone on the same telephone line?
Typically with dialup Internet service, you can not use the telephone on the same telephone line when you are using your computer. The Wireless Link does not provide this capability.
Does your product work with DSL Internet service?
The Wireless Link does not currently work with DSL Internet service.
Does your product work with broadband cable TV Internet service?
The Wireless Link does not currently work with broadband cable TV Internet service.
Does your product work with TiVo dialup Internet service?
Our product will work with TiVo when you are using your dialup Internet service.
Does your product work with cellular phone service?
The Wireless Link does not currently work with cellular phone service.
Can I use your product without a telephone line?
You must have a telephone line and dialup Internet service to use the Wireless Link.
Can I use your product in my car while I am traveling?
You will not be able to use the Wireless Link in your car when you are traveling. The Wireless Link plugs into a standard telephone jack and a 110 volt electric outlet which is not located in a car.
Does your product work at hotels?
The Wireless Link will work in any hotel where you can access dialup Internet service.
Does your product work overseas? (Europe, Asia or South America)
Our initial product release was designed for North American standards. However, we are in the process of developing a International application of our product that will be available soon.
Will the Wireless Link work with my operating system and current software?
Yes. The Wireless Link works with all operating systems including Windows, Mac OS, Linux, MS-DOS, and UNIX. If you can currently log into the internet with a direct wire connection, you can use the Wireless Link.
No driver installation or other software changes are necessary.
I have a very old modem. Will it still work?
The Wireless Link works without adjustment with all present and historical modem standards, including everything from 300 bps Hayes products to those based on V.34, V.32bis, V.32, V.22bis, V.22, V.90/92 modem protocols. Also, no adjustment is required to move the Wireless Link from connection to a hardware-based modem on an MS-DOS machine to a software-based modem on an MS-Windows machine.
Are my communications via the Wireless Link secure and private?
Yes. The Wireless Link is very secure. View details here.
How do microwave ovens, cordless phones or other potential interference sources affect the Wireless Link?
Microwave ovens and many cordless phones operate at frequencies higher than the 900 MHz frequency used by the Wireless Link, which therefore is not sensitive to them. Other 900 MHz devices, such as some cordless phones or a second Wireless Link, should be kept three feet away in order to avoid interference. Just as cordless phones do, the Wireless Link minimizes this problem by automatically shifting communication frequency.
802.11 WiFi suffers from weak and dead spots in its coverage area. How about the Wireless Link?
The Wireless Link works at least as well as WiFi in difficult environments. Indeed, you may find that the Wireless Link works perfectly well for you in environments in which WiFi fails.
The Wireless Link's microwave radio is narrow-deviation FM (frequency modulated) and operates at 900 MHz rather than at a higher frequency. Narrow deviation concentrates the Wireless Link's power for better signal-to-noise ratio. FM, as opposed to AM, rejects variations in signal amplitude (as you may have noticed in switching between noisy AM and quiet FM signals on your car radio). As explained above, the 900 MHz band is immune to several potential interference sources. And finally, the relatively long wavelength of the Wireless Link's 900 MHz signals allows them to diffract around many obstacles, thus providing more uniform coverage.
I've damaged or lost one unit of the matched set. What do I do?
Please email a description of the problem to Nebo Wireless (support@nebowireless.com). We are happy to give you a quote, though the cost of repairing and shipping is generally more than the price of a new Wireless Link set.
Can I send a fax via the Wireless Link?
Yes. However, you cannot receive a fax using the Wireless Link.
What type of modem dialing does the Wireless Link support?
Tone dialing. It won't work with pulse dialing.
My telephone service provides the call-waiting signal. What happens if a call arrives while I'm online?
If call waiting service currently disrupts your wired modem connection, it will do the same with the Wireless Link.
However, many modem manufacturers offer a solution based on the V.92 international standard. With a V.92-compliant ISP, a V.92-compatible modem, and software supplied by the modem manufacturer, it's possible to put your modem connection "on hold" when receiving another call.
I have two phone lines in my home. Both lines are available via a single jack. How do I use the Wireless Link in this case?
Use the switch on the side of the base unit to choose whichever line you want to use with the Wireless Link.
Can I share my Wireless Link with several users at the same time?
Yes, but you will need to network your computers first, either via a wired or wireless router.
You can share a single Wireless Link set among multiple users, but recall that the Wireless Link's base and remote units are provided in matched pairs for reason of security. However, some operating systems, such as Windows 98SE, 2000, XP, and ME include Internet connection-sharing capability. This allows a single modem to share an ISP connection with a local-area network of users. The sharing capability functions identically regardless of whether a direct wired connection or a Wireless Link connection to the phone is in use.
What is the size and weight of the Wireless Link?
Base Unit: 4.1 x 1.2 x 3.5 inches, 5.3 ounces
Remote Unit: 0.4 x 1.4 x 3.1 inches, 2.1 ounces
Power adapter: 1.5 x 2.2 x 2.2 inches, 4.8 ounces
Have your own questions?
Contact us by email at support@nebowireless.com.
Back to Product Details | Buy the Nebo Wireless Link
|
