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Frequently Asked Questions

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  1. What’s the difference between a “Wireless Link” and “Cordless Link for Credit Card terminals”?
  2. Will the Cordless Link for Credit card terminals work for all credit card terminals on the market?
  3. Can I share my Cordless Link for Credit Card terminals with several credit card terminals at the same time?
  4. If I use two units of Cordless Link for Credit Card terminals, do I need two phone lines?
  5. Is your Cordless Link a gateway like a Wi-Fi router?
  6. Are my communications via the Cordless Link for Credit Card terminals secure and private?
  7. Is your device PCI compliance?
  8. Over what distance can I expect the Wireless Link to operate?
  9. What connection speed can I expect?
  10. If I own a Cordless Link for Credit Card terminals, are other charges required in order to use it?
  11. Must I notify my credit card processor that I'm using the Cordless Link for Credit Card terminals?
  12. I have a room in my store that I would like to use my computer on dialup Internet service but there are no telephone jacks in this room. Will I be able to use my credit card terminal in this room if I purchase your product?
  13. Can I disconnect my phone service if I purchase your product?
  14. If I am online with my credit card terminal with the Wireless Link, can I use the telephone on the same telephone line?
  15. Does your product work with DSL Internet service?
  16. Does your product work with broadband cable TV Internet service?
  17. Does your product work with cellular phone service?
  18. Can I use your product without a telephone line?
  19. Can I use your product in my car while I am traveling?
  20. Does your product work at hotels?
  21. Does your product work overseas (Europe, Asia or South America)?
  22. Will the Cordless Link work with my operating system and current software?
  23. I have a very old credit card terminal, will it still work?
  24. How do microwave ovens, cordless phones or other potential interference sources affect the Wireless Link?
  25. 802.11 WiFi suffers from weak and dead spots in its coverage area. How about the Wireless Link?
  26. I've damaged or lost one unit of the matched set. What do I do?
  27. What type of modem dialing does Cordless Link for Credit Card terminals support?
  28. I have two phone lines in my home. Both lines are available via a single jack. How do I use your product in this case?
  29. What is the size and weight of the Wireless Link?

Have your own questions?
Contact us by email at
support@nebowireless.com.